Thank you for choosing to be part of our community at Challenji, an IQ Infomedia LTD creation. (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at support@challenji.com.
This privacy notice explains how we use your information when you:
– Visit our website www.challenji.com
– Use our mobile application, Challenji
– Engage with us in other related ways, including any sales, marketing, or events
1. Information We Collect
Personal Information You Disclose to Us
We collect personal information that you voluntarily provide to us when you register on the Services, participate in activities on the App, or otherwise contact us. The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect can include the following:
– Names
– Email addresses
– Mailing addresses
– Phone numbers
– Payment information
– Social media handles
– Geolocation data
Information Automatically Collected
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, for troubleshooting, and for our internal analytics and reporting purposes.
2. Use of Your Information
We use personal information collected via our Services for a variety of business purposes, including:
– To facilitate account creation and logon process.
– To manage user accounts.
– To send administrative information to you.
– For our business purposes, such as audits, monitoring, and prevention of fraud.
– To enforce our terms, conditions, and policies.
– To respond to legal requests and prevent harm.
– To manage user orders and rewards.
– To deliver services including customer service.
– To respond to user inquiries/offer support to users.
– For other business purposes such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.
3. Sharing Your Information
We may share or disclose your information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations. This may include sharing your information with third parties in the following situations:
– Vendors, Consultants, and Other Third-Party Service Providers.
– Business Transfers.
– Affiliates.
– Business Partners.
– When you share personal information or interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
4. Third-Party Websites
Our Services may contain advertisements from third parties that are not affiliated with us and which may link to other websites, online services, or mobile applications. We cannot guarantee the safety and privacy of data you provide to any third parties.
5. Security of Your Information
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.
6. User’s Rights
You have the right to request access, correct, update, or delete your personal information. You can do this by logging into your account settings and updating your user account.
7. Policy Updates
We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible.
Contact Us
If you have questions or comments about this policy, you may email us at privacy@challenji.com or by post to:
IQ Infomedia (Challenji App)